Black screen with visible mouse cursor: 4 solutions to fix it

Who has never encountered this frustrating problem of black screen on Windows 10, with the mouse cursor visible but nothing else on the screen? Do not panic ! We're here to help you resolve this common problem and get you back on track in no time.

Understanding the cause of the black screen

windows 10 black screen mouse

Before diving into the possible solutions, it is important to understand why this black screen may occur. Several factors can cause this problem, such as:

  • A faulty or outdated graphics card driver
  • Connection problems with the screen
  • A poorly configured fast startup
  • Problems with WindowsExplorer

Here is a tutorial video to fix a black screen with visible cursor !

Solution 1: Restart WindowsExplorer

Sometimes just restarting Windows Explorer can fix the black screen issue. To do this, follow these steps:

  1. Press Ctrl + Alt + Del keys together and click “Task Manager”.
    tth img w10 short ctrl alt delete
  2. In the list of processes, find “ WindowsExplorer”.
    tth img w10 taskmanager
  3. Right-click on “ WindowsExplorer” and select “Restart”.

After restarting Explorer, the black screen should disappear and you should regain normal access to your computer.

You might like this article: Alt + Tab key no longer works? 4 methods to repair the shortcut in Windows !

Solution 2: Update Graphics Card Drivers

An outdated or faulty graphics card driver can also cause a black screen. Here's how to update your drivers:

  1. Open “Task Manager” as described previously.
  2. Click “File” then “Run new task”.
    tth img w10 taskmanager newtask
  3. Type “devmgmt.msc” in the text box and press Enter to open “Device Manager”.
    tth img w10 taskmanager newtask devmgmt
  4. Find and expand “Graphics Cards,” right-click your graphics card, then click “Update Driver.”

If an update is available, install it and restart your computer. This can fix the black screen issue.

Solution 3: Disable Fast Startup

Fast Startup is Windows feature that can sometimes cause black screen issues. To deactivate this function:

  1. Open “Task Manager” and start a new task as instructed earlier.
  2. Type “control.exe” in the text box and press Enter to open the “Control Panel”.
    tth img w10 taskmanager newtask control
  3. Click on “System and Security” then “ power supply Options”.
    tth img w10 control syst secur
  4. Select “Choose power supply button action” in the left pane.
    tth img w10 control syst secur power supply
  5. Click “Change settings currently unavailable” at the top of the window.
    tth img w10 control syst secur power supply btn
  6. Uncheck the “Enable Fast Startup” box in the “Shutdown Settings” section and click “Save Changes.”
    tth img w10 control syst secur power supply btn dmrg rpd

After disabling Fast Startup, restart your computer to see if the black screen issue is resolved.

Also read: Windows Update error 0x80244022

Solution 4: Check Screen Connections

Make sure all cables connecting your display to your computer are properly connected. If you are using an adapter to connect your display, also check that it is working properly. If necessary, try connecting your display to another computer to see if it works.

Comparison table of solutions

SolutionDescriptionComplexity
Restart WindowsExplorerRestart Windows Explorer via Task Manager to fix the black screen issue.Easy
Update graphics card driversUpdate your graphics card drivers using Device Manager.AVERAGE
Disable fast startupDisable Windows 10 Fast Startup feature in power supply Options.Easy
Check screen connectionsCheck the cables and adapters connecting your display to your computer.Easy

By following these solutions, you should be able to fix the black screen issue on Windows 10 and regain access to your computer. Remember that prevention is always the best solution. Keep your drivers up to date and make regular backups of your data to avoid future problems.

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Hello me, it's François :) Editor in my spare time who loves sharing his passion: TT High tech! 😍 Whether it's hardware, software, video games, social media and many other areas on the site. I share with you my analyses, my tests, tutorials and my favorites on various media. I am a knowledgeable and demanding technophile, who does not just follow fashion, but who seeks to guide you towards the best solutions. So stay tuned!