You have tried to send a message to one of your contacts on Facebook Messenger, but you have received a strange notification: "This person is not available on Messenger". What does that mean? Did the person blocked you? Was his account disabled? Is there a problem with the application? In this article, we will explain the different reasons that can cause this message and how to remedy it.
What are the possible causes of the message "This person is not available on Messenger"?
There are several scenarios that could explain why you are seeing this message when trying to contact someone on Messenger. Here are the most common:
The person blocked you on Messenger or Facebook
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If this is the case, you will no longer be able to send him messages or call him. You will not be able to see your profile, photo, status or story. You will see the message "This person is not available at the moment" or "this person is not available on Messenger" depending on the type of blocking.
There are two types of blocking: blocking via Messenger and blocking via Facebook. Blocking through Messenger prevents communication between you and the person on the messaging app, but you remain friends on Facebook and can see their posts. Blocking via Facebook prevents any interaction between you and the person on the social network, including Messenger.
To find out if you have been blocked by someone, you can check if you can see their profile, photo, old messages or send them a friend request on Facebook. If you can't do these actions, chances are he has blocked you.
The person has deactivated their Facebook or Messenger account
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If this is the case, the person will no longer be able to use the application or receive messages. His profile will be invisible to everyone, including for you. You will see the message "This person is not available at the moment" or "this person is not available on Messenger" depending on the application you use.
Account deactivation is an option that allows the person to temporarily pause their account. She can reactivate her account at any time by reconnecting to the application with her username and password. Their contacts and messages will then be restored.
To find out if someone has deactivated their account, you can ask mutual friends if they can view their profile. If so, that means they didn't block you, but deactivated their account³.
The person deleted their Facebook or Messenger account
If this is the case, the person can never use the application or recover their data again. His profile will be definitively deleted from the platform, as well as all his messages and contacts. You will see the message "This person is not available on Messenger" if you try to write to him.
Account deletion is an option that allows the person to permanently leave Facebook and Messenger. She must make a special request and wait 30 days before her account is deleted. During this period, she can cancel her request if she changes her mind.
To find out if someone has deleted their account, you can try searching for their name on Facebook. If you can't find him, it probably means he deleted his account or blocked you.
The person is having connection or application problems
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If this is the case, the person will not be able to access Messenger temporarily due to a bug, an update, a weak network or another technical problem. You will see the message "This person is not available on Messenger" if you try to write to him, but the problem may be solved quickly.
Connection or application issues are often beyond the individual's control. They can affect everyone or only certain users. They can be resolved by checking the internet connection, updating the app, closing and relaunching it, clearing cache and data, or uninstalling and reinstalling it.
To find out if someone is having connection or app issues, you can try sending them a voice message or a picture. If the message is sent but not read, it probably means he is having problems accessing Messenger.
How to solve the message problem "This person is not available on Messenger"?
If you're sure the person hasn't blocked you and their account isn't disabled or deleted, it could be a connection or app issue . In this case, here are some possible solutions:
Check your internet connection
Make sure you have sufficient network or are connected to stable wifi. Try changing your connection mode if necessary. For example, switch from wifi to mobile data or vice versa. If your connection is weak or unstable, this may prevent messages from being sent and received on Messenger. You can test your connection using another website or application.
Check for app updates
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Make sure you have the latest version of Messenger installed on your device. Go to the Play Store or App Store and search for Messenger. If an update is available, install it. Updates can fix bugs or errors that affect how the app works. They can also bring improvements or new features.
Close and relaunch the application
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The application may be blocked or have a bug. Try to close it completely and reopen it. You can also force it to stop in the settings of your device. Go to the settings, then in the applications, then in Messenger. Click on "Forcing the stop". This can boost the application and solve the problem. You can also restart your device to empty the RAM.
Clear app cache and data
The application may be saturated with unnecessary data which slows down its operation. Go to your device settings, then apps, then Messenger. Click “clear cache” and “clear data”. Please note, this operation may delete your recorded conversations. This can free up space and improve application performance. You may need to log in to your account again after this.
Uninstall and reinstall the app
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The application may be corrupted or damaged. Try uninstalling it completely from your device and then reinstalling it from the Play Store or App Store. This may reset the app and resolve the issue. You may need to log in to your account again after this.
See also: How to deactivate your Facebook account without losing access to Messenger?
FAQs
How do you know if the person has blocked you or if their account is deactivated?
There's no surefire way to tell if the person has blocked you or if their account is disabled, because the messages are the same in both cases. However, there are a few clues that can help you tell the difference:
- Check if you can see the person's profile on Facebook . If you can see it, it means she didn't block you on Facebook, but maybe only on Messenger. If you can't see it, it means she blocked you on Facebook or deactivated or deleted her account.
- Check if you can see the person's profile picture on Messenger . If you can see her, that means she didn't block you on Messenger, but maybe only on Facebook. If you can't see her, it means she blocked you on Messenger or deactivated or deleted her account.
- Check if you can see old messages you exchanged with the person on Messenger . If you can see them, it means she didn't block you on Messenger, but maybe only on Facebook. If you can't see them, it means she blocked you on Messenger or deleted her account.
- Check if you can send the person a friend request on Facebook . If you can do this, it means she didn't block you on Facebook, but maybe only on Messenger. If you can't do this, it means she has blocked you on Facebook or deactivated or deleted her account.
How to avoid seeing the message “this person is not available on messenger”?
To avoid seeing this message, you can take a few precautions: make sure your internet connection is stable and that you have the latest version of the Messenger application. Avoid blocking or removing people for no reason. Respect the rules and terms of use of Facebook and Messenger.
What should I do if I see the message “this person is not available on messenger”?
If you see this message, you can try contacting the person another way, such as by phone, email, or another app. You can also ask a mutual friend if the person is okay or if they are having problems with their account. If you think the person has blocked you, you can try to understand why and resolve the conflict amicably.
How do I report a problem with the message “this person is not available on messenger”?
If you think there is a bug or error with the “this person is not available on messenger” message, you can report it to Facebook. To do this, you must go to the settings of the Messenger application, then to “Help”, then to “Report a problem”. You can then describe the problem and send a screenshot if necessary. Facebook will review your report and attempt to resolve the issue.
Conclusion
The message "This person is not available on Messenger" can have several origins and several solutions. It is important to know how to identify the cause of the problem and try the different methods to solve it. If nothing works, it may be that the person does not wish to contact you or that he has permanently left the platform. In this case, you have to respect your choice and move on.