PS5 that turns off by itself: What to do?

your PS5 turn off by itself ? Several factors can cause this problem, ranging from overheating to software malfunctions. Fortunately, there are simple solutions to prevent your PS5 from turning off on its own. Check out these tips to keep your console running optimally.

1. Update system software

A problem with the system software may be causing your problem with your PS5 turning off by itself . To avoid this, make sure to keep your console up to date by installing the latest available updates. To do this, follow these simple steps:

Step 1: Connect your console to the Internet

  • On the PS5 main page, select the “Settings” option, then “Network” and “Configure Internet Connection”.
  • Select “By Wifi” and “Easy”.
  • If your wifi network is protected by a password, you must then enter the WPA, WPA2, WEP network code. This code is generally located on the back of your internet box.
Configure the Internet connection
Photo credit: Game2Game

Step 2: Go to “Settings > System > System Software > System Software Update”.

PS5 system software update
Photo credit: Daddy Gamer Chief

Step 2: Select “Update via Internet” and follow the on-screen instructions.

2. Turn off sleep mode

Turn off PS5 sleep mode
Photo credit: Frandroid

If your PS5 turns off by itself after entering sleep mode , turn this feature off to avoid unexpected shutdowns. To do this, go to “Settings > System > Power Saving” and adjust the settings accordingly.

3. Check HDMI Device Link 

HDMI Device Link is a feature that allows you to synchronize the power supply of your PS5 and that of your display. So, when you turn your screen on or off, the PS5 follows the same movement.

However, this option may cause your console to turn off unintentionally. To avoid this, you can disable HDMI device link in your PS5 settings. To disable HDMI device link, follow these steps:

  • Press the PlayStation button on your DualSense controller to access the quick menu.
  • Select Settings > System > HDMI.
  • Select HDMI Device Link and press the X button to turn it off.

4. Overheating

One of the most common causes of your PS5 turning off by itself is the console overheating. When the Playstation 5 is overloaded or poorly ventilated, it may overheat and automatically shut down to protect itself.

Overheating can damage the console's internal components and shorten its lifespan. It is therefore important to prevent this problem and act quickly if you notice any warning signs.

How to recognize overheating?

The PS5 has an efficient cooling system, consisting of a fan, heatsink and vapor chamber. This system allows the heat produced by the console's processor and GPU to be evacuated. However, if the system is clogged or insufficient, heat can build up and cause overheating. Here are some symptoms that may indicate overheating:

  • The console makes an abnormal noise, such as hissing or whirring.
  • The console becomes very hot to the touch, especially around the air vents.
  • The console displays an error message stating that it is too hot and will shut down.
  • The console suddenly shuts down without warning.

How to avoid overheating?

To prevent your PS5 from overheating, you must follow a few simple rules:

  • Place your console in a ventilated area, away from heat sources (radiator, window, etc.).
  • Do not cover your console with a cloth or object that could block the air vents.
  • Clean the air vents regularly with a soft cloth or a low-power vacuum cleaner to remove dust.
  • Do not leave your console on for long periods of time without a break.
  • Use an official vertical stand for your console, which allows for better air circulation.

If you experience any of these signs, it is important to check your console's ventilation and follow the tips mentioned to avoid overheating.

How to fix overheating?

If your PS5 has already overheated and it turns off on its own, you must act quickly to avoid irreversible damage. Here are the steps to follow:

  • Turn off your console by pressing the power supply button for a few seconds.
  • Unplug the power supply cord and wait for the console to cool completely.
  • Reconnect the power supply cord and turn your console back on.
  • Check the condition of the ventilation system and clean it if necessary.

Cleaning the ventilation system

Cleaning the PS5 ventilation system
Photo credit: Web54

To clean the ventilation system without disassembling the console, use a vacuum cleaner with a soft brush attachment to vacuum dust from the air vents. Make sure to turn the vacuum cleaner on maximum power for efficient cleaning. This may solve your problem if your PS5 turns off by itself when you play your games

Here's feedback from a PS5 player who was able to resolve their PS5 problem that turns off on its own

Good to know: How to repair a broken PS5

5. Reset your PS5

If the problem persists despite all the previous solutions, try resetting your PS5 to factory settings. This operation will delete all data and settings, so it is advisable to backup your important data before proceeding. To reset the console, go to settings, then “System” and “Reset PS5”.

6. Check the electrical power supply

Check the PS5 electrical power supply

A power supply problem can cause your console to spontaneously shut down. power supply cable and replace it if necessary. If the problem persists, you may need to claim warranty or replace the power supply yourself if the warranty has expired.

How do I check if my PS5 power supply cable is defective?

Defective power supply cable

To check if your PS5 power supply cable is defective, follow these steps:

  1. Visually examine the cable for signs of damage, such as cuts, kinks, or burns.
  2. Make sure the cable ends are securely inserted into the console and wall outlet.
  3. Try using another power supply cable compatible with the PS5 to see if the problem persists.

If the console turning off issue is resolved with a new power supply cable, this indicates that the old cable is defective and needs to be replaced.

7. Test another hard drive

SSD M2 PS5

A faulty hard drive can cause problems, including the console shutting down. To check if the hard drive is at fault, try using another hard drive compatible with the PS5. If the problem disappears with the new hard drive, it means that the old hard drive is defective and needs to be replaced.

8. Choose a suitable location for your PS5

PS5 broken

When setting up your PS5 , be sure to keep it away from heat sources such as radiators, sunny windows, or appliances. Also avoid damp places or areas where there is water, such as the bathroom or kitchen. Heat and humidity can damage your console and cause unexpected shutdowns.

Nothing works ? Contact PlayStation after-sales service!

If none of the solutions provided work, your PS5 may have a hardware problem or manufacturing defect. In this case, contact PlayStation Support for assistance or consider having your console repaired or replaced under warranty.

FAQs

My PS5 turns off by itself while playing online, is it an internet connection problem?

Do you spend your time playing exclusive news online on PS5 ? Your PS5 may turn off while you're gaming due to internet connection issues. Here are some steps to determine if this is the case:

  • Make sure your Internet connection is working properly. Test the connection on other devices to verify its stability.
  • Try connecting your PS5 to the internet via an Ethernet cable rather than Wi-Fi, to see if this resolves the issue.
  • Check your console's Internet connection settings in Network Settings.
  • Perform a connection test on your PS5 to check for any errors.

If the problem persists despite these checks, it is possible that the problem is not related to your Internet connection and is instead due to an overheating or software problem.

What should I do if my PS5 turns off by itself and won't turn back on?

If your PS5 turns off by itself and won't turn back on, it may be a victim of the rest mode bug. This issue prevents some PS5s from turning back on after entering rest mode. To avoid this problem, you can disable rest mode in your PS5 settings.

To turn off rest mode, follow these steps:

  • Select Settings > System > Power Management.
  • Select Set time before PS5 enters rest mode.
  • Set the While playing media and While gaming settings to Do not enter rest mode.

If you have already activated rest mode and your PS5 no longer turns on, you can try the following solutions:

  • Unplug the power supply cord from your PS5 and wait at least one minute.
  • Plug the power supply cord back into the PS5.
  • Press the power supply button on the console for about 10 seconds until you hear a beep.
  • Release the power supply button and wait for the console to restart.

Could the quality of my HDMI cable cause my PS5 to turn off?

hdmi playstation 5 cable

A poor quality or damaged HDMI cable can cause problems with your PS5, including powering down issues. If you suspect your HDMI cable might be the cause of the problem, try the following steps:

  • Visually inspect the cable for signs of damage or wear.
  • Try using another good quality HDMI cable to see if that resolves the issue.
  • Check if the HDMI ports on your PS5 and TV are in good condition and free of debris.
  • Make sure your HDMI cable is compatible with the specifications required for PS5 (HDMI 2.1 to take full advantage of the features).

If the problem persists even after changing the HDMI cable, it is likely that the cause lies elsewhere.

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Hello me, it's François :) Editor in my spare time who loves sharing his passion: TT High tech! 😍 Whether it's hardware, software, video games, social media and many other areas on the site. I share with you my analyses, my tests, tutorials and my favorites on various media. I am a knowledgeable and demanding technophile, who does not just follow fashion, but who seeks to guide you towards the best solutions. So stay tuned!